COVID-19 has everyone looking for answers and straining businesses,
government agencies, healthcare organizations and more. To help address
these varying situations, IBM has trained Watson Assistant to respond to
common questions about COVID-19 directly leveraging U.S. CDC guidance. This
knowledge-base can be easily augmented with additional information specific
to your organization.
Watson Assistant is a conversational AI platform that provides an engaging
experience for users to get even their most complex issues solved,
supporting both chat and speech interfaces. IBM is offering Watson Assistant
pretrained with COVID-19 questions via the IBM Cloud available for no charge
for at least 90 days, and will assist with initial setup. Organizations in
12 countries, from the City of Austin to the Polish Ministry of Health, have
been able to get up and running in as little as 24 hours.
